Your clinic will never miss another patient call.
VoiceAssist answers, books, reschedules, and routes — 24/7 — then hands your team a clean dashboard of everything that happened.
Every missed call is a patient who called someone else.
The front desk can only pick up one line at a time. The rest leak away — quietly, all day.
At a busy front desk, a third of inbound calls hit hold music or voicemail — and most callers never call back.
Evenings and weekends are when patients actually have time to call. That window is dead air for most clinics.
Scheduling, refills, insurance questions — repetitive calls pull your staff away from the patients in the room.
From “ring” to “booked” in one conversation.
No menus. No transfers. Just a conversation that ends in a result — and a record.
The assistant answers on the first ring, 24/7 — no menus, no “press 1,” no hold music.
Twilio carries the call, Deepgram transcribes it live, and OpenAI turns natural speech into intent.
Books, reschedules, answers an FAQ, or routes to the right line — speaking back in real time.
Every call, transcript and outcome lands on the dashboard the moment it happens.
Everything the assistant does, in plain sight.
The same calm dashboard your team already knows — now fed in real time by every call.
Calls & transcripts
Every conversation captured, transcribed and searchable — with the outcome attached.
Caller: …reschedule my appointment with Dr. Patel.
VoiceAssist: Monday 2:15 PM is open — shall I move it there?
Scheduling
Books, reschedules and cancels straight into your calendar, honouring provider availability.
Patients
Recognises returning callers, pulls their history, and greets them by name.
FAQ deflection
Hours, location, insurance and prep questions answered from your own knowledge base — no transfer.
Built for patient data from day one.
Every call and transcript is handled under healthcare-grade controls — so the convenience never comes at the cost of compliance.
PHI handled under a signed BAA, with least-privilege access throughout.
Type II controls underway; audit logging on every patient interaction.
TLS in transit, AES-256 at rest, across calls, transcripts and records.
Trusted by clinics that can’t afford a missed call
“We stopped losing patients to voicemail overnight. The dashboard tells us exactly what every call was about — and our front desk finally has room to breathe.”
One predictable price per location.
No per-minute billing, no surprises. Cancel anytime.
For a single practice that wants the phone covered.
- 24/7 call answering
- Booking & rescheduling
- FAQ deflection
- Live dashboard
For busy clinics that live and die by the schedule.
- Everything in Starter
- Patient recognition & history
- Smart call routing
- Analytics & reporting
- Priority support
For multi-location groups and health systems.
- Everything in Clinic
- Multi-location rollout
- EHR integration
- Dedicated success manager
Stop letting the phone go to voicemail.
See VoiceAssist answer, book and log a real call — then watch it land on your dashboard.